Terms & Conditions

Aisle FLO Shopper Service Overview

Aisle FLO Shopper Service is a friendly, locally organized network of professional shoppers across Canada. These shoppers operate their own businesses and serve customers in their communities by purchasing and delivering items to specified locations, adhering to retail safety protocols and handling guidelines.

Use of the Aisleflo.com Website

The Aisleflo.com website (“the Site”) is owned and operated by Aisle FLO Shopper Service Inc. (“SS”"AF""AFLO"), located at 150 Elgin Street, 10th Floor, Ottawa, ON, K2P 1L4. By using this site, you agree to these Terms of Use and Privacy Policy, as well as all applicable laws.

Coupons, Points, and Rewards

Coupons are subject to the terms and conditions stated on them, in addition to these Terms of Use and Privacy Policy. Only coupons downloaded and reproduced from authorized sites will be accepted. Incomplete, illegible, altered, or fraudulent coupons will be rejected. Rewards and points under the Rewards Program are subject to the program’s Terms and Conditions. SS reserves the right to refuse coupons, points, or rewards if misuse or fraud is suspected. SS may suspend, modify, or terminate any coupon, points, or rewards program without notice if deemed necessary.

Aisleflo.com uses “cookies” to recognize your browser when you visit the site. You can disable cookies by changing your browser settings. Your location is used to confirm deliveries and for payment processing verifications.

Hypertext Links

The site contains links to external websites owned by third parties. Aisle FLO Shopper Service has no control over these sites and is not responsible for their content. The presence of these links does not imply endorsement by Aisle FLO Shopper Service.

Majority and Protection of Children

Users must be of legal age in their province of residence. Aisle FLO Shopper Service complies with legal restrictions on advertising to children. Parents are responsible for monitoring their children’s internet use.

Limitation of Liability

Aisle FLO Shopper Service Inc. is not liable for any direct or indirect damages resulting from the use of this site and its services. No advice or information on this site constitutes a warranty unless explicitly stated in these Terms of Use and Privacy Policy.

Risks Associated with the Internet

We take every measure to process all transactions offsite, ensuring that we do not maintain any financial or personal database information. You can remove any information from your profile on Aisle FLO Shopper Service after a delivery is completed, but please remember to include it again for your next booking. We don’t mind at all!

Errors, Interruptions, and Viruses

The site is accessible based on its availability. Although Aisleflo.com strives to keep the site free of errors, interruptions, and viruses, we do not guarantee that the site will operate without interruption, virus, or error, or that it will function in a timely and efficient manner. We also do not guarantee that the information on this site is accurate and error-free, or that any software defects will be corrected. You are solely responsible for any damage to your computer and any data loss that may result from downloading any material. Since we use third-party apps, there is nothing to download from our site. It is specifically for joining as a member and subscribing to a service.

Username, Password, and Security

While SS makes every effort to ensure that third parties do not access or obtain personal information about you through this site, complete confidentiality and security cannot currently be guaranteed on the Internet. You would be downloading any app with your own account on App Stores or using assistants like Google Assistant, Siri, or Alexa. Communication over the Internet is subject to interception, loss, and alteration. You recognize and agree that SS cannot be held liable for damages arising from the transmission of confidential or personal information over the Internet and that such communications are at your own risk. You are solely responsible for protecting the confidentiality of your username and password, as well as any actions taken under your identification. Additionally, you are responsible for notifying SS immediately of any unauthorized use of your username or password and any breach of security, and for taking all precautions to ensure that you use the site under optimal security conditions.

Use of Information

The information displayed on the site is provided for informational purposes only, unless otherwise indicated. Aisle FLO Shopper Service makes no warranty, express or implied, that the quality of the offers will meet your expectations or that the information, including advertising and nutritional and health advice, is appropriate for your needs and condition.

Termination of Use of the Website

Aisle FLO Shopper Service reserves the right, at any time and without notice, to withdraw your right to access the site or to close your account for any reason, including if your account has been inactive for a period determined by Aisle FLO Shopper Service, or if Aisle FLO Shopper Service believes, in its sole discretion, that you have failed to comply with these Terms of Use and Privacy Policy.

Changes to These Terms of Use and Privacy

Aisle FLO Shopper Service reserves the right to modify these Terms of Use and Privacy Policy at any time and without notice. You can consult these at any time on the site.

Additional Terms of Use

You may be required to comply with additional terms of use specific to certain programs, services, social media, third-party content or software, or certain offers or promotions. These terms will be provided to you once you access these programs, services, social media, content elements, software, offers, or promotions.

Governing Law

This site is governed by the laws of Ontario and applicable Canadian laws, without regard to principles of conflict of laws. You agree to be bound by these laws and to submit to the exclusive authority of the courts of Ontario, located in Toronto, and the courts empowered to hear an appeal from such courts, in connection with the interpretation or application of these Terms of Use and Privacy Policy.

Protection of Personal Information

Aisle FLO Shopper Service is committed to protecting the personal information you provide when using our site. We adhere to the following principles for collecting and using your personal information:

Personal information is collected only with your consent.
Personal information remains strictly confidential and secure.
Personal information is used only for the stated purposes.
You can access your personal information in your profile account.

Aisle FLO Shopper Service does not collect any personal information about you while you are browsing the site unless you voluntarily register for a particular service and provide that information. However, some information is collected automatically each time you access the site, but none of this information identifies you personally. This includes the domain name and IP address used to access the site, as well as the type of browser and operating system. Aisle FLO Shopper Service uses this non-personal information for statistical purposes to track the number of visits to the site and to continuously improve and present relevant information to users.

All content on this site, including text, logos, images, drawings, graphics, illustrations, and photos, is the property of Aisle FLO Shopper Service or is used under license by Aisle FLO Shopper Service. Aisle FLO Shopper Service does not represent or warrant that content uploaded by third parties does not infringe the rights of any other third party. All content on this site is protected under the Canadian Copyright Act, the copyright laws of other countries, and international treaties. Any unauthorized use of the content of this site, including reproduction, distribution, transmission, or downloading, is prohibited without prior written permission from Aisle FLO Shopper Service.

Trademarks

The trademarks displayed on this site are the property of Aisle FLO Shopper Service or third parties. “Aisle FLO Shopper Service” is a registered trademark of Aisle FLO Shopper Service. These trademarks may not be used without prior written permission from Aisle FLO Shopper Service or their respective owners. Nothing on this site should be construed as granting any license or right to use any trademark without the express written consent of Aisle FLO Shopper Service or the trademark owner.

We assure you that your personal information will never be disclosed to third parties. Whenever your personal information is shared with Aisle FLO Shopper Service suppliers and partners, Aisle FLO Shopper Service takes reasonable steps to protect it by establishing contractual agreements that set out the confidentiality of the information and the purposes for which it is to be used.

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